Shipping Policy

At Willow & Pine, we take pride in delivering our luxury gift boxes and self-care hampers safely and on time. Here’s everything you need to know about shipping, delivery times, and costs.

 

Shipping Rates | Australia Post

  • Australia: Flat rate of $12.50 per order, standard Australia Post shipping

  • Orders over $200: Enjoy free standard shipping

  • Express shipping: Available at checkout, flat rate of $20.50 per order Australia Post shipping.

Delivery Timeframe

Please note: All delivery times are an estimated guide only. Willow & Pine is not responsible for delays once your order has been dispatched.

  • Standard Shipping (within Australia): 3–7 business days after your order has been dispatched

  • Express Shipping (within Australia): 1–3 business days after dispatch

  • Processing Time: Orders are usually processed and dispatched within 2 - 3 business days

  • Important: Delivery times may vary due to courier delays, public holidays, or peak festive periods.

  • These timeframes are estimates only. By placing an order, you acknowledge that Willow & Pine cannot guarantee exact delivery dates once the package has left our care.

International Shipping 

  • Currently, Willow & Pine ships within Australia only

  • International shipping may be added in the future — sign up to our newsletter to stay updated